What we do.
Services for not for profits and NGOs
-
Digital discovery and strategy.
With your organisation’s mission and objectives in mind, we can help to determine what motivates your users and define a strategy to ensure you successfully create and launch your NFP projects with maximum impact.
-
Holistic thinking.
Systems not speaking to each other? We offer ‘whole of system’ thinking with experience implementing systems for website management (CMS), marketing automation, donation portals, fundraising, marketing automation and CRM systems.
-
Collaborative design.
We collaborate on design to create custom user journeys with insider knowledge from volunteers and your internal teams. By pairing this with best practice NFP user experience, we help to create UX design that informs and converts users.
-
Donation journeys.
Making sure your website is set up correctly to drive donations is important. We take the time to understand what motivates your users to inform custom donation journeys on your site. Paired with best practice UX for NFP, we implement donation journeys that convert.
-
Marketing automation.
Keep the conversation going with your donors when they leave your platform with sophisticated marketing automation. We provide access to best-in-class systems for email and marketing automation, integrated into your digital systems so you can easily communicate and keep users engaged.
-
Accessibility compliance.
Your NFP website is only as good as it is accessible. We build NFP websites and platforms in line with accessibility compliance to ensure easy access and user experience for all user groups. And if you’re not sure you got it right, we can conduct an accessibility compliance audit to improve your platform.
We create websites for NFPs and NGOs.
Explore some of our work at Zeroseven. We’ve helped government clients solve complex problems, streamline their digital presence, and optimise their systems and processes.
How we can help you.
Activities for NFPs and NGOs
-
Create engagement with an NFP expert.
We’ve worked with major charities to deliver engaging experiences across platforms. With our heads together, we can workshop unique challenges, make operation funds stretch further, and create efficiencies to maximise funds in your project.
-
Develop effective donation journeys.
Let us audit your existing donation journey to improve user experience and conversions on your NFP platform. We design donation journeys with NFP best practice and UX in mind to create user engagement and drive conversion.
-
Create a custom platform.
Need a unique, made-for-purpose platform to run your organisation’s operations? We create custom digital systems that create efficiencies, run operations, collect records in one place for effective marketing and drive results for your NFP.
-
Build a site your staff can edit quickly.
Give your staff the keys to your systems with a simple to use CMS for your NFP. We build intuitive systems with open source CMS platforms so you can easily build and edit landing pages and give your staff the access they need to respond to issues quickly.
Want to talk more about your NFP project?
Call us on 1300 323 472 or arrange a time to come in for a chat with us over coffee and a biscuit.
Designing a new donation management platform with Zeroseven allowed us to examine how we had always done things and create a new system which enhanced the best bits and took us even further.
Now it’s even easier to donate through GIVIT. We’re continuing to work together to inspire giving, reduce landfill, and connect great donations with people in need, especially in times of disaster.
What you want to know.
Why is a not-for-profit website different?
Charities and not-for-profits face complex barriers when it comes to building trust, digital fundraising and operating within tight budget restraints.
There are often unique goals to consider when presenting functionality and content. These range from providing awareness for specific campaigns, engagement through volunteering or encouraging donations and fundraising.
What is a suitable CMS for NFPs and NGOs?
A CMS is the foundation of your website and allows site editors to create, manage and edit website pages. But choosing the right CMS can be daunting.
There are 2 types of CMS, proprietary (like Kentico Xperience) or open-source (like Umbraco). Proprietary systems are maintained by the company that makes them and often have more features for customer engagement, such as personalisation, user testing or email marketing, straight out of the box. In turn, open-source systems are often simpler, utilising add-ons and modules to incorporate functionality that you might need (but without the price tag).
How can I optimise donation journeys?
With charity or NFP websites, a big goal is to optimise donations. So optimising donation journeys is often a main objective when considering how users will interact with a website.
There are some tried and tested ways of optimising donation journeys and making sure that users are comfortable with how much they are giving, where their money is going and the ease of use of the donation journey.
What do my users want?
You are not your users, and the best way to determine what your user wants is usually by asking them.
There are various things you can find out about your users, how they perceive a design, what they think of specific functionality or how frustrated they can get when they can’t accomplish a task.
