Government departments (and those services funded by government) have an obligation to deliver services to the public that are accessible to all and serve the needs of the people who use those services.
Therefore, Government in Australia has developed a set of guidelines for organisations to follow in the digital space (Digital Service Standards).
These standards should be adhered to by all departments (some are mandated by law) to ensure a quality service is delivered to all people.
More about government standards for digital >
Digital Service Standards cover things like:
- Understanding user needs through an agile and user centred approach
- Creating consistent and responsive designs
- Putting legal, privacy and security measures in place to mitigate data breach events
- Having teams with proven experience in delivery for government projects and in the systems they build with
- Accessibility Compliant standards to WCAG Level AA
- Accessibility across a range of devices including mobile and smaller screens
- Using web technologies instead of mobile apps for greater accessibility across mobile
- Using open standards
- Ensuring a robust testing and QA protocol is utilised
- Measuring performance against KPIs
At Zeroseven we are well versed in how websites for Government differ from the private sector and what things need to be considered for compliance to all standards and guidelines.
What you want to know.
What’s different about government or public-sector websites?
Government departments (and those services funded by government) have an obligation to deliver services to the public that are accessible to all and serve the needs of the people who use those services.
Therefore, Government in Australia has developed a set of guidelines for organisations to follow in the digital space (Digital Service Standards).
These standards should be adhered to by all departments (some are mandated by law) to ensure a quality service is delivered to all people.
How do I make my website accessibility compliant?
Accessibility is vital if you want to create high quality websites accessible to all people. This is important for all organisations, however Government services have a legal obligation to adhere to accessibility standards.
Accessibility is not just about people with disabilities. It benefits everyone, including people using mobiles or other devices with small screens (think smart watches), people with slow internet connections, older people, people in situations where they can’t listen to audio or people temporarily without glasses.
Is my organisation vulnerable to online security threats?
Businesses of all sizes have an obligation to protect sensitive data, and if they are not properly protected then are vulnerable to security threats.
On a website specifically, risks to data breaches can be minimised by:
- Securing online environments whenever personal information is collected
- Ensuring all online transactions are secure
- Using multi factor authentication for admin areas
- Encrypting transmitted information
- Keeping CMS systems updated
If you are not sure if your project is secure, we can do a security audit of your website or web application and identify any risks to you.
What is digital strategy?
Digital strategy is the development of a plan of action that a business will follow to deliver its digital vision. It takes into account business goals and initiatives and encompasses the channels, platforms and tools it will use to reach these goals
We create websites for government.
Explore some of our work at Zeroseven. We’ve helped government clients solve complex problems, streamline their digital presence, and optimise their systems and processes.
